Yes — here is the full cleaned-up Terms of Service with the updates included: info@birdsupplies.com, digital access expires after 30 days, and customers may not sell collars made from your digital patterns.

Terms of Service

Last updated: June 12, 2026

Welcome to BirdSupplies.com. These Terms of Service (“Terms”) govern your access to and use of BirdSupplies.com, including our website, products, digital content, email communications, SMS/text messaging services, and related services.

BirdSupplies.com is operated by BirdSupplies.com, Inc., doing business as UnRuffledRx (“BirdSupplies.com,” “UnRuffledRx,” “we,” “us,” or “our”).

By visiting our website, purchasing from us, signing up for communications, downloading digital materials, or otherwise using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website in a way that violates any applicable law or regulation
Interfere with the operation, security, or availability of the website
Attempt to gain unauthorized access to any account, system, or data
Upload or transmit harmful code, spam, or malicious content
Copy, scrape, reproduce, or use website content for commercial purposes without permission
Use our website, content, products, or materials in a misleading, harmful, unlawful, or unauthorized way

We reserve the right to limit, suspend, or terminate access to our website or services at any time if we believe a user has violated these Terms or applicable law.

2. Product Information

We make reasonable efforts to display product descriptions, images, pricing, ingredients, directions, and availability accurately. However, we do not guarantee that all information on the website is complete, current, accurate, or error-free.

We may update, correct, remove, or change product information at any time without notice.

Product images may vary slightly from the actual product due to packaging updates, screen settings, lighting, or manufacturing changes.

3. Bird Health and Educational Information

Information provided on BirdSupplies.com, including product descriptions, blog posts, guides, emails, infographics, videos, digital downloads, and customer support communications, is for general educational and informational purposes only.

It is not veterinary advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Birds can hide illness and may require prompt veterinary care. If your bird is injured, bleeding, self-mutilating, not eating, having difficulty breathing, acting lethargic, or showing signs of illness or distress, contact a qualified avian veterinarian as soon as possible.

Always consult your avian veterinarian regarding your bird’s health, diet, medications, supplements, collars, behavior, or care plan.

4. Orders, Payment, and Acceptance

When you place an order, you agree to provide current, complete, and accurate information.

Submitting an order does not guarantee acceptance. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, product availability, payment issues, shipping restrictions, or violation of these Terms.

Payment must be received before an order is processed or shipped.

5. Pricing, Promotions, and Coupons

Prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, and product availability may change without notice.

Coupon codes must be entered at checkout to apply. Coupons may not be applied retroactively after an order is placed.

Unless otherwise stated:

Coupons cannot be combined with other offers
Coupons are limited to one use per transaction
Coupons have no cash value
Coupons cannot be exchanged for cash, credit, or refund
Promotional offers may be changed or discontinued at any time

6. Shipping and Delivery

We use trackable shipping methods when available. Delivery estimates are estimates only and are not guaranteed unless expressly stated.

Once a package is marked as delivered by the carrier, BirdSupplies.com is not responsible for theft, loss, misdelivery, damage, weather exposure, or other issues occurring after delivery.

If your tracking shows delivered but you cannot locate your package, please check with household members, neighbors, your mail carrier, local post office, or delivery provider. Contact us if you need assistance, and we may help provide information for a carrier claim where available.

Customers are responsible for entering an accurate shipping address. We are not responsible for orders shipped to an incorrect address provided by the customer.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our posted Return Policy and any product-specific policies listed on the website.

Some items may be final sale or non-returnable due to hygiene, safety, customization, digital delivery, or other reasons.

Shipping charges may be non-refundable unless otherwise required by law or stated in our Return Policy.

8. Digital Products and Downloadable Materials

Digital products may include eBooks, guides, PDFs, templates, bird collar patterns, infographics, courses, educational materials, or other downloadable content.

All digital products and downloadable materials are licensed, not sold.

When you purchase, download, access, or use digital materials from BirdSupplies.com, UnRuffledRx, or Diane Burroughs, you receive a limited, non-exclusive, non-transferable, revocable license for personal, non-commercial use only.

Digital product download access expires 30 days after purchase. Customers are responsible for downloading and saving their purchased digital materials within the access period. After the 30-day access period, we are not required to provide replacement download links, extended access, or additional copies.

You may not:

Share, sell, resell, distribute, upload, publish, or give away digital materials
Copy or reproduce digital materials for others
Use digital materials for commercial purposes
Use digital materials to create competing products, patterns, courses, guides, or content
Make, sell, advertise, distribute, or profit from bird collars, collar patterns, or related products created from or based on our digital patterns, instructions, designs, or downloadable materials
Modify, adapt, or create derivative works from digital materials for distribution or sale
Upload digital materials to public platforms, file-sharing sites, social media, forums, groups, marketplaces, or AI training datasets
Remove copyright notices, brand marks, or attribution

Unauthorized use of our digital materials may violate copyright, trademark, trade dress, and other intellectual property laws.

We reserve the right to revoke access to digital materials if these Terms are violated.

9. Intellectual Property

All content on BirdSupplies.com is owned by or licensed to BirdSupplies.com, Inc., UnRuffledRx, and/or Diane Burroughs, unless otherwise stated.

Protected content includes, but is not limited to:

Product descriptions
Website copy
Blog posts
Images
Graphics
Infographics
Videos
PDFs
eBooks
Bird collar patterns
Courses
Product labels
Brand names
Logos
Designs
Educational materials
Downloadable materials
Page layouts
Email content

You may view and use our website for personal, non-commercial shopping and educational purposes only.

You may not copy, reproduce, publish, distribute, sell, resell, modify, scrape, display, or exploit our content for commercial purposes without prior written permission.

10. Trademarks

BirdSupplies.com, UnRuffledRx, the UnRuffledRx logo, and related names, slogans, product names, graphics, and brand elements are trademarks or trade dress of BirdSupplies.com, Inc.

You may not use our trademarks, logos, trade dress, or branding without our prior written permission.

11. User-Generated Content

User-generated content may include product reviews, photos, videos, comments, questions, testimonials, feedback, social media posts, or other content you submit, upload, tag, post, or otherwise provide to us.

By submitting user-generated content to BirdSupplies.com or tagging, mentioning, or sharing content with us on social media, you grant BirdSupplies.com, Inc., UnRuffledRx, and our related entities a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, publish, display, distribute, adapt, edit, and create derivative works from that content in any medium, including our website, email, social media, advertising, product pages, and marketing materials.

You represent that:

You own or have the right to share the content
The content is accurate and not misleading
The content does not violate the rights of others
The content does not contain unlawful, harmful, defamatory, obscene, abusive, or inappropriate material

We may remove, edit, decline, or refuse user-generated content at our discretion.

User-generated content is not confidential.

12. Reviews and Testimonials

Reviews, testimonials, and customer stories reflect individual experiences. Results may vary.

We may use reviews or testimonials for marketing, website, product, or educational purposes, subject to applicable law and platform rules.

We may edit user-generated content for length, clarity, formatting, spelling, or display, but we will not intentionally change the meaning of the content.

13. Copyright Complaints

BirdSupplies.com respects the intellectual property rights of others.

If you believe your copyrighted work has been copied or used on our website in a way that constitutes copyright infringement, please contact us with the following information:

Your name and contact information
A description of the copyrighted work
The URL or location of the allegedly infringing material
A statement that you have a good-faith belief the use is not authorized
A statement that the information you provide is accurate
Your physical or electronic signature

Send copyright complaints to:

BirdSupplies.com
5025 N Sungold Ln.
Castle Rock, CO 80109
United States

Email: info@birdsupplies.com

14. Email Communications

By providing your email address, creating an account, making a purchase, or signing up for our email list, you agree that we may send you transactional emails related to your orders, account, customer service requests, and use of our services.

If you opt in to marketing emails, or where otherwise permitted by law, we may send you promotional emails, educational content, product updates, and special offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at info@birdsupplies.com.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails, such as order confirmations, shipping updates, account notices, and customer service replies.

15. SMS/Text Message Terms

The BirdSupplies.com mobile message service is operated by BirdSupplies.com, Inc.

By opting in to receive text messages from BirdSupplies.com, you agree to receive recurring automated promotional and personalized marketing text messages, as well as transactional or service-related messages where applicable, at the phone number you provided.

Consent to receive marketing text messages is not a condition of purchase.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP to a message from us, where supported. You may reply HELP for help where supported, or contact us at info@birdsupplies.com.

We may change any phone number, sender ID, or short code used to operate our SMS service. We are not responsible for messages sent to a number, sender ID, or short code that is no longer in use.

Wireless carriers are not liable for delayed or undelivered messages.

You agree to provide a valid mobile phone number and to update us if your number changes or is no longer active.

To the extent permitted by law, we are not responsible for failed, delayed, misdirected, or undelivered text messages, errors in SMS content, or actions taken or not taken in reliance on SMS messages.

16. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and share personal information.

17. Third-Party Services and Links

Our website may include links to third-party websites, apps, services, payment processors, shipping carriers, social media platforms, or embedded tools.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may be governed by their own terms and privacy policies.

18. Disclaimer of Warranties

Our website, products, services, content, digital materials, and communications are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, BirdSupplies.com disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that:

The website will be uninterrupted, secure, or error-free
Website content will always be accurate, complete, or current
Any product will meet your expectations or produce a particular result
The website, servers, emails, or files will be free from viruses or harmful components

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

19. Limitation of Liability

To the fullest extent permitted by law, BirdSupplies.com, Inc., UnRuffledRx, Diane Burroughs, and our officers, employees, contractors, service providers, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from or related to your use of our website, products, services, content, digital materials, or communications.

This includes, but is not limited to, damages for loss of profits, loss of data, business interruption, personal injury, pet injury, reliance on website content, delivery issues, technical problems, or unauthorized access.

To the fullest extent permitted by law, our total liability for any claim related to a product or order will not exceed the amount you paid for the product or order giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

20. Indemnification

You agree to indemnify, defend, and hold harmless BirdSupplies.com, Inc., UnRuffledRx, Diane Burroughs, and our officers, employees, contractors, service providers, affiliates, and agents from any claims, damages, losses, liabilities, costs, or expenses, including reasonable attorney fees, arising out of or related to:

Your use of our website, products, services, or content
Your violation of these Terms
Your violation of any law or third-party rights
Your user-generated content
Your unauthorized use of our intellectual property or digital materials

21. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.

You agree to notify us promptly if you believe your account has been accessed or used without authorization.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, website, products, services, technology, or legal requirements.

The updated Terms will be posted on this page with a revised “Last updated” date.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

23. Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.

24. Disputes

Any dispute, claim, or controversy arising out of or relating to BirdSupplies.com, these Terms, our website, products, services, or digital materials shall be brought in the state or federal courts located in Douglas County, Colorado, unless otherwise required by applicable law.

You consent to the jurisdiction and venue of those courts.

25. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

26. Contact Information

Questions about these Terms may be sent to: