shipping policy

Order update

Order Status. Delivered.

Our team is here to feather your cap at every stage of your order's journey.🦜💚

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Shipping & Returns

Shipping Help

Excitement awaits as your package makes its way to you! Track its journey in your confirmation email.

Return Center

Not satisfied? We'll refund your order, excluding shipping. Easy process! Ensure the item is unused for a refund.

START A RETURN

Below $6.99 in the cart? No worries, our low flat rate of $6.99 for US orders won't break the bank

Free shipping on all U.S. orders over $69.

BirdSupplies.com Shipping Policy

Need A little extra help

Give us a call

We're here for you from Monday to Friday, 9 AM to 4 PM MST. Feel free to reach out at 719-650-0812, and trust us to assist you every step of the way.

A little more info....

Clock

Shipping Cutoff

Orders placed before 10:30 am PST will ship same day. Orders placed AFTER 10:30 am PST will ship the following business day.

Earth

International

We deliver to territories, military (APO/FPO) addresses, and P.O. Boxes via Postal Service. For the military, thank you for your service.

Book

Free Tutorials

Please download our FREE tutorials on helping your bird adjust to bird collars or supplements.

Bridge

International Shipping

We ship to select countries! If your country is not available at checkout, we do not deliver there.

Please note: delivery times are estimates, not guaranteed. We do not collect taxes or VAT; INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR DUTIES AND TAXES ASSOCIATED WITH PURCHASES.

Important: Check your countries customs regulations before ordering—supplements do not clear AU or NZ customs.