shipping policy

Order update

Order Status. Delivered.

Our team is here to feather your cap at every stage of your order's journey.๐Ÿฆœ๐Ÿ’š

shipping & returns

Let's get started.

Shipping Help

Excitement awaits as your package makes its way to you! Track its journey in your confirmation email.

Return Center

Not satisfied? We'll refund your order, excluding shipping. Easy process! Ensure the item is unused for a refund.


Below $70 in the cart? No worries, our low flat rate of $6.99 for US orders won't break the bank

Free shipping on all U.S. orders over $70. Shipping Policy

Need A little extra help

Give us a call

We're here for you from Monday to Friday, 9 AM to 4 PM MST. Feel free to reach out at 719-650-0812, and trust us to assist you every step of the way.

General Shipping

Shipping Cutoff

Standard orders made Monday through Friday by 10:30 am MST will be shipped on the same day.

Shipping Locations

We use USPS and UPS. Supplements NOT shipped to AU or NZ.
We DO NOT collect taxes or VAT.

Free Tutorials

Please download our FREE tutorials on helping your bird adjust to bird collars or supplements.

International Shipping

We ship to 25 countries! Please note, delivery times are estimates, not guarantees. Check customs regulations before ordering. Supplements are not cleared by AU or NZ customs. International customers responsible for duties & taxes.