Last updated: August 27, 2026
This Privacy Policy describes how BirdSupplies.com (“BirdSupplies.com,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, make a purchase, sign up for emails or text messages, contact us, or otherwise interact with our store.
Please review this Privacy Policy to understand how we collect, use, and share personal information and the choices that may be available to you.
Personal Information We Collect
We collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from service providers and technology partners that help us operate our store.
Information You Provide
We may collect the following information when you place an order, create an account, contact us, sign up for marketing, or interact with our website:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Order history
- Customer support messages
- Marketing preferences
- Any other information you choose to provide
Payment information is processed by Shopify and/or our payment processors. We do not store full credit card numbers on our systems.
Device and Website Information
When you visit our website, we may automatically collect information about your device and how you interact with our site, including:
- IP address
- Browser type and version
- Device type
- Time zone
- Pages or products viewed
- Referring website or search terms
- Interactions with our website
- Cookie, pixel, tag, and similar tracking information
We use this information to operate our website, improve the customer experience, understand site performance, prevent fraud, and support marketing and advertising.
Order Information
When you make a purchase, we collect information needed to process and fulfill your order, including your name, billing and shipping address, email address, phone number, order details, payment status, and shipping information.
We use order information to:
- Process your payment
- Fulfill and ship your order
- Send order confirmations and shipping updates
- Provide customer support
- Screen orders for fraud or risk
- Maintain business, accounting, and tax records
- Send marketing communications when you have opted in or when otherwise permitted by law
Email Marketing
If you sign up for our email list, make a purchase, or otherwise provide your email address where permitted, we may send you emails about BirdSupplies.com products, promotions, educational content, new arrivals, and other updates.
We use Shopify Email and Shopify’s marketing tools to help manage email communications.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at info@birdsupplies.com.
Transactional emails, such as order confirmations, shipping notices, account messages, and customer service responses, are not marketing emails and may still be sent when necessary to provide our services.
SMS/Text Message Communications
If you provide your phone number and consent to receive text messages, we may send SMS messages related to your order, customer service, or marketing messages such as promotions, product updates, and reminders.
SMS information may include your phone number, message content, consent status, delivery status, opt-out status, and related order or customer information.
Message frequency may vary. Message and data rates may apply. You can opt out of marketing text messages at any time by replying STOP, where supported, or by contacting us at info@birdsupplies.com. You may also reply HELP for help where supported.
We do not sell or share SMS opt-in consent or SMS consent data with third parties for their own independent marketing purposes.
How We Use Personal Information
We may use personal information to:
- Operate and maintain our website
- Process and fulfill orders
- Communicate with you about orders, products, services, and customer support
- Send marketing emails or SMS messages when permitted
- Personalize your shopping experience
- Improve our website, products, services, and marketing
- Understand website and advertising performance
- Prevent fraud and protect our business
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our policies and protect our rights
How We Share Personal Information
We may share personal information with service providers and business partners that help us operate BirdSupplies.com. These may include:
- Shopify, which powers our online store and related commerce services
- Payment processors
- Shipping and fulfillment providers
- Email and SMS marketing providers
- Customer service tools
- Analytics providers
- Advertising and marketing partners
- Fraud prevention and security providers
- Technology and website service providers
- Professional advisors, such as accountants, attorneys, consultants, or other advisors when necessary
We may also disclose personal information when reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, legal processes, or government requests, or to protect our rights, customers, property, business, or safety.
We do not sell personal information for money. However, certain privacy laws may consider some advertising, analytics, cookie-based disclosures, or similar activities to be a “sale,” “sharing,” or use of personal information for targeted advertising. Where applicable, you may have the right to opt out of these activities.
Business Transfers
If BirdSupplies.com, Inc., UnRuffledRx, or all or part of our business or assets is sold, transferred, merged, reorganized, financed, acquired, or involved in another business transaction, personal information and business records may be disclosed or transferred to prospective or actual purchasers, successors, advisors, lenders, or other parties involved in the transaction.
Any successor or acquiring entity may continue to use personal information in accordance with this Privacy Policy or as otherwise permitted by applicable law.
Shopify and Connected Commerce Services
Our store is hosted by Shopify. Shopify processes personal information on our behalf and may also process information in connection with features and services that support checkout, payments, fraud prevention, analytics, personalization, advertising, customer accounts, and other commerce functionality.
Depending on the Shopify features and services enabled for our store, information about your interactions with BirdSupplies.com may be used or processed by Shopify and its service providers to provide and improve Shopify-powered commerce services.
Your use of certain Shopify services may also be subject to Shopify’s own privacy practices and terms.
Advertising and Analytics
We may use tools such as Shopify analytics, Google Analytics, Google advertising services, Meta/Facebook advertising tools, Microsoft/Bing advertising tools, and similar services to understand how customers use our website, measure advertising performance, and show relevant advertising.
These tools may use cookies, pixels, tags, or similar technologies to collect information about your use of our website, purchases, and interactions with advertisements.
You can manage certain cookie and privacy preferences through our website’s cookie banner or privacy settings where available. You may also adjust your browser settings to block or delete cookies.
Cookies and Similar Technologies
Cookies are small files placed on your device when you visit a website. We use cookies and similar technologies to help our website function, remember your preferences, keep items in your cart, support checkout, understand website performance, prevent fraud, and support relevant marketing.
Types of cookies and similar technologies we may use include:
- Necessary cookies, which help the store, cart, checkout, security, and account features work properly
- Analytics cookies, which help us understand website traffic and performance
- Marketing cookies, which help us measure and deliver advertising
- Preference cookies, which help remember choices you make on the website
You can control cookies through your browser settings and, where available, through our website cookie banner or privacy controls. Blocking certain cookies may affect how the website functions.
Your Privacy Choices and Rights
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a copy of your personal information
- Opt out of marketing emails
- Opt out of marketing text messages
- Opt out of certain targeted advertising, sale, or sharing of personal information
- Appeal a privacy request decision where required by law
To make a privacy request, contact us at info@birdsupplies.com.
We may need to verify your identity before fulfilling certain requests. We will not unlawfully discriminate against you for exercising privacy rights available under applicable law.
Global Privacy Control and Opt-Out Signals
Where required by applicable law, we recognize legally recognized universal opt-out preference signals, such as Global Privacy Control (“GPC”), as a request to opt out of certain sale, sharing, or targeted advertising activities associated with the browser or device sending the signal.
Because these signals are generally associated with a particular browser or device, you may need to enable the preference separately on each browser or device you use.
Email and SMS Opt-Out
You can opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email.
You can opt out of marketing text messages by replying STOP to a text message from us, where supported, or by contacting us at info@birdsupplies.com.
Please note that even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, or customer support replies.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal, tax, accounting, and reporting obligations, resolve disputes, prevent fraud, and enforce our agreements.
When personal information is no longer reasonably needed, we may delete, anonymize, aggregate, or securely retain it as required or permitted by law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your personal information may be transferred to, stored in, or processed in the United States or other countries where Shopify or our other service providers operate. These countries may have data protection laws that differ from those in your location.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
We do not knowingly sell or share personal information of children in violation of applicable law.
If you believe a child has provided personal information to us, please contact us at info@birdsupplies.com and we will take appropriate steps as required by law.
Do Not Track
Because there is no consistent industry standard for responding to traditional “Do Not Track” browser signals, we do not currently alter our data collection practices solely in response to a Do Not Track signal.
Where required by applicable law, we honor legally recognized universal opt-out preference signals as described in the Global Privacy Control and Opt-Out Signals section above.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, policies, or content of third-party sites or services.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies, legal requirements, or business operations.
The updated Privacy Policy will be posted on this page with a revised “Last updated” date.
Contact Us
For more information about our privacy practices, to make a privacy request, or to ask a question or make a complaint, please contact us at:
BirdSupplies.com
5025 N Sungold Ln.
Castle Rock, CO 80109
United States
Email: info@birdsupplies.com
