The customer service is by far the best I have ever experienced. I purchased a collar months ago that just did not work for my bird, was VERY well made just did not work for what I needed. I reached out for help on a collar that may work better for him. I was recommended the Fringy cone and was even given tips in case he is able to get it off. The shipping was so fast and was even given little pieces of mole skin tape to help keep this collar on. This has been an extremely stressful situation for my bird and me and this is experience just helped us immensely!!!! 10/10
This is a good product if you want to keep your bird safe from picking at himself
Have had three of these you can’t beat them. The first one lasted 5 years. Second only a year as my African Grey chewed it up. Ordered this one and so far so good have been putting a small towel in the bottom and working so far.