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Copy of Shipping Policies

BirdSupplies.com Shipping Policies

Click here for International Shipping Policies

Free U.S. Shipping Policy

Free shipping applies to orders over $75 USD (excluding discounts, shipping & taxes) in the United States and it's territories only.  If you have questions, please contact customer service via text 719-650-0812 or email at birdsupplies@gmail.com before you place your order. Please allow 5 -10 days for delivery.

These time lines may be adversely affected by COVID.

Shipping Information

Orders over $75 (after discounts are applied & before taxes) qualify for Free Economy Shipping option - USA Only.  

Orders placed before 12PM EST, typically ship out same day (Mon-Fri).  Delivery times can vary depending on the service that you select and the destination.

Please allow 48 hrs. for us to pack your order and for it to be picked up by the courier. 

Generally, our Free Shipping option can take 5-10 business days for delivery, while our Standard option typically arrives in 3-6 business days, and Expedited takes 2-3 business days within the USA. 

However, please be advised that as stated by the carriers, displayed delivery times are estimates and are not guaranteed. 

If you require a guaranteed delivery date please select our Expedited (2-Day) or Express (1-Day) shipping option at checkout, but please note that these services typically do not deliver on the weekends or holidays. 

If you require expedited delivery on a Saturday, please contact us directly at birdsupplies@gmail.com for an individual quote.

After creating an account, you may click the "My Account Icon" link at the top right-hand corner of our website to track your order’s status. You will also receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment, to the email address you provided at checkout.

*Please note: Delayed delivery due to "acts of god", e.g. weather conditions that are out of our control, do not qualify for shipping refunds on expedited shipping methods.

International Shipping

We currently ship to over 25 foreign countries! During the checkout process you can add the items that you are interested in, select your country and add your complete address to view several different available shipping options based on weight and destination. Please note that shipping quotes do not include foreign taxes or customs duties

International Orders will be processed and shipped within 48 hours of purchase and a minimum delivery time of 15 business days (excluding U.S. Holidays) should be taken into consideration, as International borders and Customs could delay the estimated delivery time.  International Orders may be subject to import taxes, customs duties or fees levied by your country’s Customs Department upon arrival.

When ordering, the recipient of the shipment is the Importer of Record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country.  Please note that we do not collect duties or taxes and we cannot predict what your charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information on the fees or taxes associated with your respective order.

If you have any questions regarding our shipping policy, please call or text 719-650-0812 M-F 9am - 5pm EST, email us at birdsupplies@gmail.com or connect with us through Facebook Messenger.

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